1. Information We Collect
We collect the following categories of information:
a. Personal Information
Information you provide directly when you sign up or use the Platform, including:
- Name, email address, phone number, location
- Immigration status or goals
- Demographic and profile information
b. Usage Data
Automatically collected information about your interactions with the Platform, such as:
- IP address and browser type
- Pages visited and time spent
- App activity logs
- Device type and operating system
c. Communication Data
Records of interactions, messages sent through the Platform, and support inquiries.
d. Payment Data
If you make purchases or subscriptions, payment information (e.g., billing address, last four digits of card) is collected and processed securely via third-party providers (e.g., Stripe).
2. How We Use Your Information
We use your data to:
- Provide and improve Platform functionality and services
- Personalize your user experience and guide pathways
- Match you with relevant third-party service providers
- Communicate important updates, newsletters, or promotional offers
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share it in the following cases:
a. With Service Providers
We engage vendors to support Platform operations (e.g., hosting, analytics, customer service, and payment processing).
b. With Third-Party Providers
If you engage with a service provider through our marketplace, we will share necessary details to facilitate that relationship.
c. For Legal Purposes
We may disclose data to comply with legal obligations, enforce terms, or protect rights, property, or safety of SettleWise and users.
d. Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tools to enhance functionality and understand user behavior. You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict data processing
- Request data portability
To exercise these rights, contact us at info@settlewiseusa.com.
7. Security
We implement technical and organizational safeguards to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
SettleWise is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
9. International Users
If you access the Platform from outside the United States, you understand and consent that your data may be processed and stored in the U.S. and subject to U.S. laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. Continued use of the Platform after changes indicates your acceptance.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:
SettleWise Inc.
Email: info@settlewiseusa.com
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